If you are a parent with questions about School Readiness (child care assistance), Voluntary Prekindergarten (VPK) or Child Care Resource and Referral, please call 866-357-3239 or email CCRRHelp@oel.myflorida.com. We will respond to your question within two business days.
If you need assistance with your Family Portal account or Provider Portal account, please contact your local early learning coalition.
If you are a VPK Provider or have questions about becoming a VPK provider, please call 866-447-1159 or email VPKQuestions@oel.myflorida.com.
If you are a School Readiness Provider and or have questions about becoming a School Readiness provider, please call 866-357-3239 or email CCRRHelp@oel.myflorida.com.
If you are aware of fraud, waste, abuse, mismanagement or employee misconduct involving DEL, please complete and submit a complaint form to the Office of Inspector General at firstname.lastname@example.org, fax 850-745-2536 or call 850-717-8605.
Media and Public Records Requests
For media inquiries, please email Nina.Ashley@oel.myflorida.com.
For public records requests, please email Publicrecordscustodian@oel.myflorida.com.