Child Care Resource and Referral Training Modules Resources
The Division of Early Learning and the University of Florida’s Lastinger Center for Learning has developed five web-based modules to support the training of Child Care Resource and Referral (CCR&R) and referral agency specialists.
The CCR&R Training Modules are designed to support CCR&R specialists in learning about the expectations of their role and required information to share with families, current and prospective child care providers.
The modules support cross sector referral professional development by covering topics about locating resources for child care, parent education, child development, health and safety, customer service, trauma-informed care, engaging families and the community, financial assistance, community resources and more.
CCR&R and referral agency specialists may access the resources from the CCR&R Training Modules listed below, including consumer education resources to share with families and providers.
The project described was supported by the Preschool Development Grant Birth through Five Initiative (PDG B-5) Grant Number 90TP0068-02-00 from the Office of Child Care, Administration for Children and Families, U.S. Department of Health and Human Services.
Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Office of Child Care, the Administration for Children and Families, or the U.S. Department of Health and Human Services.
Module 1
Introduction and fundamental program information for CCR&R Specialists needed to obtain the CCR&R Specialist certification including information about child care licensing and provider types, consumer education, resources for families and information about child care.
Module 2
Implementation of foundational knowledge for CCR&R Specialists to ensure quality service delivery and to gain understanding of CCR&R program requirements needed for the CCR&R Specialist certification.
Module 3
Enhanced services for referral agency staff to gain an understanding of how to engage families using customer service best practices through a trauma informed care lens and strengthening family’s protective factors.
Module 4
Enhanced services for referral agency staff to gain an understanding of how to provide consumer education and engage families and communities intentionally.
Module 5
Enhanced services for referral agency staff to gain an understanding of how to engage in community outreach, build new community partnerships and identify community resources.
Consumer Education Resources
Additional resources for CCR&R programs, referral agencies, families and communities.
- Family Guide To Selecting Quality Early Learning Programs
- Quality Checklist for Family Child Care Homes
- Quality Checklist for Child Care Centers and Preschools
- Understanding Your Growing Child (First Teacher Books)
- Florida Early Learning and Developmental Standards
- Community Resources
- Resources for Florida’s Families
- Florida’s Early Steps System
- School Readiness Program
- Resources for Child Care Providers
